Does your law firm have permission gaps in M365 or ANY clients who restrict AI?
<<FYI...watch the video...it's worth 3 mins of your time>>
I don't know of many large law firms that can answer no to either of those questions...let alone both.
Copilot creates real challenges when the answer is yes to either question.
In addition to just not working nearly as well as other platforms, Microsoft's Terms of Use describes Copilot as being for "entertainment purposes."
The terms: "Copilot is for entertainment purposes only. It can make mistakes, and it may not work as intended. Don't rely on Copilot for important advice. Use Copilot at your own risk."
One thing to note is these terms apply to the consumer version and not M365 Copilot.
But who can keep track of what Copilot is what these days?
There are more Copilots then anyone can keep up with. This is a partial list:
• Microsoft Copilot
• Copilot Pro
• M365 Copilot Chat
• M365 Copilot
• Copilot Notebooks
• Copilot Pages
• Copilot Tuning
• Copilot Studio
• GitHub Copilot
• Copilot for Sales
• Copilot for Service
• Copilot for Finance (now Finance agents)
• Dynamics 365 Copilot
• Microsoft Security Copilot
• Copilot+ PCs
Microsoft needs to reevaluate its entire AI strategy.
The early partnership with OpenAI looks shaky, Claude's add-ins work better than Microsoft's own native tools, and Copilot generally disappoints.
We're coming up on 4 years into the AI race and Microsoft is not a relevant player despite its vast resources and install base.
3% of M365 users pay for Copilot which means 97% don't.
What are we doing here Microsoft?
First published on LinkedIn. Read the thread and replies.
Ted Theodoropoulos is CEO and co-founder of Infodash and hosts the Legal Innovation Spotlight podcast. He writes about legal AI strategy, law firm technology, and the economics of the law firm business model.